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How to send a new message?
Updated over 2 months ago

The application allows you to send new messages to one or more recipients.

There are 3 types of messages:

  • the non-confidential message related to a company:

    • practitioners who have the company as favorite can read and reply to this message

    • clients with the company as favorite can read and reply to this message only if at least one client with the the company as favorite has been set as a recipient

  • the confidential message related to a company:

    • practitioners who have the company as favorite can read and reply to this message

    • only clients with the company as favorite who have been set as recipients can read and reply to this message

  • private message:

    • only users set as recipients can read and reply to this message

Write a non-confidential message related to a company

To send a non-confidential message related to a company:

  • Click the "+ Create" button at the top right

  • Click on the "Company" card (selected by default)

  • Select the company

  • Select the recipient(s) of the message

  • Add the subject

  • it is possible to format the message using the toolbox

  • Add one or more attachments if necessary (max size: 100MB)

  • Click on "Send" or "Ctrl+Return" / "Cmd+Return" to confirm sending

Once sent, the thread is automatically created and allows you to follow the replies.

Write a confidential message related to a company

To send a non-confidential message related to a company:

  • Click the "+ Create" button at the top right

  • Click on the "Confidential" card

  • Select the company

  • Select the recipient(s) of the message

  • Add the subject

  • it is possible to format the message using the toolbox

  • Add one or more attachments if necessary (max size: 100MB)

  • Click on "Send" to confirm sending

Once sent, the thread is automatically created and allows you to follow the replies.

Write a personal message

To send a non-confidential message related to a company:

  • Click the "+ Create" button at the top right

  • Click on the "Personal" card

  • Select the recipient(s) of the message

  • Add the subject

  • it is possible to format the message using the toolbox

  • Add one or more attachments if necessary (max size: 100MB)

  • Click on "Send" to confirm sending

Once sent, the thread is automatically created and allows you to follow the replies.

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